Shenzhen Iboolo Optics Co.Ltd was founded in Shenzhen, Guangdong in 2012. IBOOLO features a large selection of unique product designs and certified patents. IBOOLO is a reputable manufacturer and supplier of camera lens. The design and production of Macro lens, Woods Lamp, Dermatoscope and Microscope are our specialties.
In simple terms, we offer a 2-year warranty that covers your products from any manufacturing flaws or defects. It does not cover damages from accidents or misuse.
Warranty Length
Two-year manufacturing warranty for all dermatoscopes.
What It Generally Covers
Defects in the original product assuming you are using the product in the manner it was designed.
What it Generally Does Not Cover
You altering, modifying, or destroying the product taking actions that aren’t typical of usage.
We do not cover warranties where the purchase was made outside of our verified resellers.
How do I submit a warranty claim?
Send an e-mail to help@iboolooptics.com or contact us.
If you purchased directly from our website please provide one of the following in your e-mail: Order number, e-mail used for the order, or first and last name of the recipient.
If you purchased from a verified reseller, please provide a copy of your receipt as an attachment in your e-mail
Attach photos of the product and feedback on the issues you are experiencing
Our Gear Guides will respond with an option to replace** or refund* your item(s) back to your original form of payment
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